Frequently Asked Questions
At Rustic Wood Designs and Machines, we believe in transparent communication and making your experience with us as seamless as possible.
Connect With Us
To help answer your questions and provide essential information, we've compiled a list of frequently asked questions. Here, you'll find insights into our products, services, and the unique Rustic Wood Designs and Machines experience.
FAQ
Where do we ship?
We currently offer shipping exclusively within Canada, and our pick-up and drop-off services are limited to Winnipeg and its surrounding areas. While we hope to expand our reach in the future, we are dedicated to providing our services locally at this time.
Do we do local deliver?
Yes, we provide delivery services within Winnipeg and its surrounding areas. Our goal is to ensure that your Rustic Wood Designs and Machines purchase reaches you conveniently and securely. Please feel free to inquire about our local delivery options when placing your order.
What are your products made of?
Our products are crafted with a combination of high-quality wood and steampunk-inspired metal accents. We meticulously select premium materials to ensure the durability, authenticity, and unique design of each piece. If you have specific questions about the materials used in a particular product, please don't hesitate to reach out to our team for more details.
Do you have a storefront?
No, we do not have a physical storefront. Rustic Wood Designs and Machines operates out of our dedicated home workshop, where we pour our passion and craftsmanship into creating our unique handcrafted pieces. While we may not have a traditional store, we are always available online to assist you with your inquiries and orders.
How do I get started with a custom order?
To get started with a custom order, simply contact us through our website or reach out to our team. We'll guide you through the process, from initial concept discussions to the final creation of your custom piece.
How long do products take to ship?
The timeline for orders can vary depending on the complexity of the design and the availability of materials. We'll provide you with an estimated timeframe when your order is confirmed.
Find Your Perfect Piece
Are you eager to continue your search for the ideal addition to your home from Rustic Wood Designs and Machines? Your quest for that perfect piece is far from over! Continue shopping for your perfect piece from our currated collection here.